All orders are shipped by either USPS or UPS. Orders placed by 1pm EST on a business day (Monday thru Friday) should be delivered within 7 business days from your order date. We can not control delays by the delivery carriers which may extend that ti
If placed through our website, www.colorwowhair.com, you will receive a confirmation email shortly after placing your order. If you do not see it, it could be in your SPAM folder. When ordering online as a registered customer, you can always double c
You will receive a shipping confirmation when your order is ready to be shipped. The email will include a link which will enable you to track your order. Please be aware that information relating to your order may not be available to view immediately
Please allow up to 7 business days for your order to arrive. If it is already after 7 business days, please email us at [email protected] and we will be happy to investigate this for you.
If your order status is marked as delivered but you haven't received the package, here are some steps you can take:. If the package still hasn't arrived, please email Customer Service at [email protected] confirming your shipping address. A rep
If you need to update your shipping address after placing an order, please reach out to our Customer Service team as soon as possible. This can be done through our Contact Us page or by emailing us at [email protected]. We can assist in updating
If you would like to send orders to more than one address, please place a separate order for each delivery address.
Yes, please enter your delivery address during checkout.